BusinessSeptember 8, 2026

HSBC Reports BPO Sector Thriving Despite AI Advances

While concerns regarding AI's impact loom large, HSBC highlights the resilience of the Philippine BPO sector. Employment and export revenues are on an upward trajectory, defying expectations of decline.

Mateo Dela CruzRead

BusinessMay 11, 2026

Converge Seeks to Boost Subsea Cable Capacity Amid BPO Expansion

Converge ICT Solutions is ramping up investments in subsea cables to support the booming BPO industry. As digital needs grow, the firm aims to enhance connectivity for outsourcing firms.

Mateo Dela CruzRead

CrimeMay 6, 2026

BPO Employee Arrested for Alleged Theft of Company Laptop in Cebu City

A BPO employee was detained in Cebu City after allegedly stealing a laptop from his company. The incident highlights ongoing security concerns in the sector.

Mateo Dela CruzRead

BusinessMay 5, 2026

Megaworld Expands Presence in Iloilo's Office Market

Megaworld Corp. has solidified its position in Iloilo, now controlling 48% of the office market. The company targets small businesses and entrepreneurs with new offerings.

Mateo Dela CruzRead