Globe Telecom Inc. has successfully restored mobile and broadband services in areas of Metro Manila and Rizal that were impacted by the recent southwest monsoon rains.
The telecommunications company reported service interruptions in nine cities and municipalities in Metro Manila, along with outages in two municipalities in Rizal, affecting connectivity for thousands of subscribers.
As of September 4, Globe confirmed that the network has been fully re-established, with technicians continuing to monitor the situation to ensure stability.
Support for Affected Subscribers
In addition to restoring services, Globe is extending assistance to subscribers in other regions affected by the monsoon.
- Free unlimited calls and texts for subscribers in Bulacan, Pampanga, Bataan, Zambales, Pangasinan, La Union, Benguet, and Mountain Province.
- 100 MB of free open-access data and another 100 MB for select apps, valid for one day.
- 5 GB of open-access data for select Globe At Home prepaid Wi-Fi users, valid for three days.
- 15 GB of free data for GFiber Prepaid customers, valid for 15 days.
Postpaid customers will also benefit from extended payment due dates as Globe acknowledges the disruptions caused by the recent weather.
Furthermore, Globe is collaborating with the Ayala Foundation to launch a donation drive, allowing subscribers to contribute their Globe Rewards points to support ongoing relief efforts.