Bank of the Philippine Islands (BPI) has successfully restored access to its digital banking services, including the online banking portal and mobile app functionalities, after a weekend of significant service disruptions.
On Wednesday morning, BPI confirmed that critical features such as fund transfers, bill payments, and mobile check deposits were once again operational for customers.
Continued Monitoring and Customer Support
Though the bank reported progress in stabilizing its digital platforms, some users may still experience slower response times as traffic returns to normal.
We continue to monitor activity and optimize system performance while completing the full restoration of services.
BPI Representative
The disruptions stemmed from network connectivity issues that prompted customer complaints and intermittent outages in recent days. Despite these challenges, BPI assured clients that physical branch operations, ATMs, card transactions, payroll credits, account balances, and client data remained unaffected throughout the incident.
- Restored services include fund transfers and bill payments.
- Customers may face slower response times temporarily.
BPI expressed gratitude to its clients for their patience and understanding as the bank worked diligently to restore its digital banking services.